Privacy Policy
Last updated: 14 September 2026
ApexLevel Surveys Ltd respects your privacy and is committed to protecting the personal information you provide to us.
This privacy policy explains how we collect, use and protect personal information when you visit our website, contact us, request a quotation or use our surveying services.
1. Who we are
ApexLevel Surveys Ltd provides professional land surveying services to construction, engineering, property and development clients.
For data protection purposes, ApexLevel Surveys Ltd is the data controller for the personal information described in this policy.
For privacy-related enquiries, please contact:
Email: info@apexlevelsurveys.co.uk
2. Information we may collect
When you contact us or request a quotation, we may collect information including:
- Your name
- Company or organisation
- Email address
- Telephone number
- Site or project location
- Type of survey required
- Details about your project or survey requirements
- Drawings, documents or other information you choose to provide
- Correspondence between you and ApexLevel Surveys Ltd
If you become a client, we may also collect information reasonably required to manage and deliver your project, maintain business records and issue quotations and invoices.
3. How we use your information
We may use your personal information to respond to enquiries and quotation requests; understand your project requirements; prepare quotations; arrange and provide surveying services; communicate with you regarding current or potential projects; maintain appropriate business, project and financial records; and comply with legal or regulatory obligations.
We do not sell your personal information.
4. Our lawful basis for using your information
Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or because we have a legitimate business interest in responding to enquiries and operating our surveying business.
Where consent is required for a particular type of processing, we will ask for it appropriately.
5. Sharing your information
We may use trusted service providers where reasonably necessary to operate our business and website, such as website hosting, email, IT, accounting and other professional service providers.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
We do not share personal information with third parties for their own marketing purposes.
6. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, delivering projects, maintaining appropriate business and financial records and meeting legal obligations.
Different types of information may therefore be retained for different periods.
7. Website forms
When you submit an enquiry or request a quotation through our website, the information you provide is used to respond to your enquiry and assess your survey requirements.
Please do not include unnecessary sensitive personal information in the project details field.
8. Cookies and website technologies
Our website may use cookies and similar technologies that are necessary for the website to operate correctly.
Where we use optional cookies or technologies requiring consent, visitors will be given an appropriate choice before those technologies are used.
We may update our use of analytics or other website technologies in the future. Where necessary, this policy and our cookie controls will be updated accordingly.
9. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights over your personal information. These may include the right to ask us for access to your personal information, ask us to correct inaccurate information, ask us to erase information, ask us to restrict how information is used, object to certain processing, and ask for certain information to be transferred.
Some rights only apply in particular circumstances.
To exercise your rights, contact:
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
10. Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
11. Links to other websites
Our website may contain links to third-party websites. ApexLevel Surveys Ltd is not responsible for the privacy practices of external websites, and you should review their privacy information separately.
12. Changes to this policy
We may update this privacy policy from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will be published on this website.